San Francisco International Airport

San Francisco International Airport
General Aviation Airport Fact Sheet 
San Francisco International Airport (KSFO) 
 1052 North Access Road, San Francisco, CA 94128
Regular Office Hours 
7 days per week, 0800-2300 
Pacific Time (PT)  
 
 
  
 
 
 
 
Contact Information 
(650) 989-2501   CBP San Francisco Cargo/GA Office
(800) 973-2867   SECTOR Communications toll free
(407) 975-1740   SECTOR Communications
sfocargodesk@cbp.dhs.gov
Hours of Service for Entrance 
and Clearance 
Inspection services for the entrance/
arrival of aircraft at San Francisco 
International Airport are generally 
available 7 days per week, 0800-2200 
(wheels down) in accordance with the 
port's permission to land procedures.
Commercial aircraft operators 
departing the U.S. must obtain an 
outbound clearance by contacting CBP 
directly. 
Permission to Land Procedures 
Pilots must secure permission to land by contacting CBP 
prior to departure from the foreign port or place and at 
least one calendar day in advance of the anticipated 
arrival time at San Francisco International Airport. 
 Permission to land is granted with a tolerance of (+/-) 30 
minutes. If your ETA deviates outside these parameters, 
previously granted permission(s) are invalid and you must 
contact the CBP port to re-secure permission to land. 
Inspection Process 
• Aircraft should park at the FBO.
• There is no CBP office at this location.
• A CBP Officer will meet the aircraft on the ramp to begin the inspection.
• All crew and passengers will be processed planeside. Any crew or passengers requiring secondary inspection
will be transported to the commercial passenger terminal, via Signature FBO operator, under CBP
requirements, and at the expense of the passenger and/or aircraft operator.
• Be prepared to present passports, visas, pilot's license, medical certificate, aircraft registration, and user fee
decal (if applicable).
• Signature FBO has a USDA compliance agreement in place. All regulated waste/garbage shall be processed
under agreement with Signature SFO FBO in accordance with the specified requirements, and at operator
expense.
Special Procedures/Miscellaneous 
• Aircraft passenger and crew combined totals shall not exceed 20 persons.
• Additionally, no aircraft exceeding a total payload of 50,000 pounds or operating as an FAA commercially
certificated operator will be processed under general aviation procedures at the Signature SFO FBO.
• Aircraft exceeding capacity limitations, as deemed by CBO SFO, will be required to secure commercial landing
rights via the passenger terminal, commercial landing rights division, for processing at the commercial
passenger terminal.
NOTE: For further detailed information regarding national GA processing standards and procedures, 
please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov 
November 18, 2024 Publication Number KSFO-1124