PHTO · Hilo, Hawaii

Hilo International Airport

PHTO

March 25, 2026 · PHTO-0126

Operational Summary

U.S. Customs Service
Yes
User Fee
Unknown
Office Hours
  • Mon-Fri06:00-14:00
Service Hours
  • Daily06:30-13:00in accordance with the
Parking
FBO
Permission to Land
Required

Parking and Inspection

Where to Park

FBO

No structured parking facility has been extracted yet.

The fixed based operators (FBO) will provide assistance with answering all questions pertaining Inspections will be done at FBO ramp.

Inspection Process

  • The fixed based operators (FBO) will provide assistance with answering all questions pertaining to foreign arrivals and departures at Hilo International Airport.
  • Inspections will be done at FBO ramp.

Procedures

Permission to Land

Pilots must secure permission to land by contacting CBP prior to departure from the foreign port or place and at least one week in advance of the anticipated arrival time at PHTO. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside these parameters, previously granted permission(s) are invalid and you must contact CBP to re-secure permission to land.

Appointment

Unknown
  • Fixed based operators at Hilo International Airport include as follows: Signature can be reached at 808-934-7757, and Atlantic can be reached at 808-961-6601.
  • After hours requests need prior approval and those operators without RSP may be directed to HNL for clearance. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov January 9, 2026 Publication Number PHTO-0126 Hilo International Airport

Departure

  • Inspection services for the entrance/ arrival of aircraft at Hilo International Airport are available Monday-Friday, 0630-1300 in accordance with the port's permission to land procedures. See Special Procedures below. Commercial aircraft operators departing the U.S. must obtain an outbound clearance by contacting CBP directly.
  • Fixed based operators at Hilo International Airport include as follows: Signature can be reached at 808-934-7757, and Atlantic can be reached at 808-961-6601.
  • After hours requests need prior approval and those operators without RSP may be directed to HNL for clearance. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov January 9, 2026 Publication Number PHTO-0126 Hilo International Airport Pilots must secure permission to land by contacting CBP prior to departure from the foreign port or place and at least one week in advance of the anticipated arrival time at PHTO. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside these parameters, previously granted permission(s) are invalid and you must contact CBP to re-secure permission to land.

Contacts and Location

Customs Location Map

2450 Kekuanaua St.Hilo, HI 96720

Hours and Availability

Office Hours

  • Mon-Fri06:00-14:00
Source Wording

Monday-Friday, 0600-1400 Hawaii-Aleutian Time

Service Hours

  • Daily06:30-13:00in accordance with the
Source Wording

Inspection services for the entrance/ arrival of aircraft at Hilo International Airport are available Monday-Friday, 0630-1300 in accordance with the port's permission to land procedures. See Special Procedures below. Commercial aircraft operators departing the U.S. must obtain an outbound clearance by contacting CBP directly.

Availability

After hours requests need prior approval and those operators without RSP may be directed to HNL

Remarks

  • Fixed based operators at Hilo International Airport include as follows: Signature can be reached at 808-934-7757, and Atlantic can be reached at 808-961-6601.
  • After hours requests need prior approval and those operators without RSP may be directed to HNL for clearance. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov January 9, 2026 Publication Number PHTO-0126 Hilo International Airport

Detected Topics

  • After Hours
  • FBO Coordination

Nearby Customs Airports Within 250 NM

Original Content
General Aviation Airport Fact Sheet 
Hilo International Airport (PHTO) 
2450 Kekuanaua St., Hilo, HI 96720
Regular Office Hours 
Monday-Friday, 0600-1400 
Hawaii-Aleutian Time 
 
 
  
 
 
 
 
Contact Information 
(808) 935-5049   Hilo CBP Office
(808) 265-0309   Hilo Port of Entry Cellular Phone 
PHTO_GAP@cbp.dhs.gov
Hours of Service for Entrance 
and Clearance 
Inspection services for the entrance/
arrival of aircraft at Hilo International 
Airport are available Monday-Friday, 
0630-1300 in accordance with the 
port's permission to land procedures.  
See Special Procedures below.
Commercial aircraft operators 
departing the U.S. must obtain an 
outbound clearance by contacting CBP 
directly. 
Permission to Land Procedures 
Pilots must secure permission to land by contacting CBP 
prior to departure from the foreign port or place and at 
least one week in advance of the anticipated arrival time 
at PHTO. 
Permission to land is granted with a tolerance of (+/-) 30 
minutes. If your ETA deviates outside these parameters, 
previously granted permission(s) are invalid and you 
must contact CBP to re-secure permission to land.  
Inspection Process 
• The fixed based operators (FBO) will provide assistance with answering all questions pertaining 
to foreign arrivals and departures at Hilo International Airport.
• Inspections will be done at FBO ramp.
Special Procedures/Miscellaneous 
• Fixed based operators at Hilo International Airport include as follows: Signature can be reached at 
808-934-7757, and Atlantic can be reached at 808-961-6601.
• After hours requests need prior approval and those operators without RSP may be directed to HNL 
for clearance.
NOTE: For further detailed information regarding national GA processing standards and procedures, 
please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov 
January 9, 2026 Publication Number PHTO-0126 
Hilo International Airport

Version History

March 25, 2026View PDF