PHKO · Kailua-Kona, Hawaii

Ellison Onizuka Kona International Airport at Keahole

PHKO

March 25, 2026 · PHKO-1225

Operational Summary

User Fee
Unknown
Office Hours
  • Sun–Fri07:00-15:00

Hawaii-Aleutian Time

Service Hours
  • Sun–Fri07:00-15:00Entrance/clearance

Hawaii-Aleutian Time

Parking
CBP FIS
Permission to Land
Required
After Hours
By Request

Parking and Inspection

Where to Park

CBP Facility

CBP FIS

Parking · CBP Facility

Dedicated CBP FIS ramp; not attached to FBO or main terminal.

Atlantic Aviation

Support · FBO

KOAFrontDesk@atlanticaviation.com; (808) 334-0699

Big Island Jet Center

Support · FBO

team@bigislandjet.com; (808) 867-2452

Signature Aviation

Support · FBO

koafbo@signatureaviation.com; (808) 329-4682

Park on the dedicated CBP FIS ramp; tower can direct you.

Inspection Process

  • Aircraft should park on the ramp at the dedicated CBP FIS.
  • The aircraft control tower can direct you in if needed.
  • The ramp is not attached to the FBO or main terminal.
  • A CBP Officer will meet the aircraft on the ramp to begin the inspection.
  • All crew and passengers will be processed inside the FIS.
  • Be prepared to present passports, visas, pilot’s license, medical certificate, aircraft registration, and user fee decal (if appropriate).
  • Regulated waste/garbage will be collected by CBP from the aircraft crew.
  • Passengers can depart directly from FIS at the conclusion of their inspection.

Procedures

Permission to Land

Park at the dedicated CBP FIS ramp; tower can direct you in.

Appointment

Unknown
  • RSP requests for flights arriving after regular business hours must be submitted four (4) business days prior to the estimated time of arrival (ETA). Approval of after-hours requests are at the discretion of the Port Director and are subject to staffing availability. RSP requests must be submitted concurrently with the flight's APIS manifest.
  • Atlantic Aviation: KOAFrontDesk@atlanticaviation.com, (808) 334-0699
  • Big Island Jet Center: team@bigislandjet.com, (808) 867-2452
  • Signature: koafbo@signatureaviation.com, (808) 329-4682 NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov December 19, 2025 Publication Number PHKO-1225 Ellison Onizuka Kona International Airport at Keāhole

Departure

Passengers may depart directly from FIS; CBP collects regulated waste.

Operator Highlights

Contacts and Location

Customs Loaction Map

Facility: CBP FIS

4344 U'u StreetKailua Kona, HI 96740
Loading location map...

Hours and Availability

Office Hours

  • Sun–Fri07:00-15:00

Hawaii-Aleutian Time

Source Wording

Sunday–Friday 07:00–15:00

Service Hours

  • Sun–Fri07:00-15:00Entrance/clearance

Hawaii-Aleutian Time

Source Wording

Entrance/clearance available during regular office hours

Availability

By Request

After-hours RSP requests require 4 business days’ notice and are subject to approval.

Remarks

  • RSP requests for flights arriving after regular business hours must be submitted four (4) business days prior to the estimated time of arrival (ETA). Approval of after-hours requests are at the discretion of the Port Director and are subject to staffing availability. RSP requests must be submitted concurrently with the flight's APIS manifest.
  • Atlantic Aviation: KOAFrontDesk@atlanticaviation.com, (808) 334-0699
  • Big Island Jet Center: team@bigislandjet.com, (808) 867-2452
  • Signature: koafbo@signatureaviation.com, (808) 329-4682 NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov December 19, 2025 Publication Number PHKO-1225 Ellison Onizuka Kona International Airport at Keāhole

Detected Topics

  • FBO Coordination
  • Usda Waste
  • Landing Rights
  • Reimbursable Services
  • Outbound Clearance
  • Passenger Processing
  • Regulated Waste

Nearby Customs Airports Within 250 NM

Original Content
General Aviation Airport Fact Sheet 
Ellison Onizuka Kona International Airport at Keāhole (PHKO) 
73-4344 U'u Street, Kailua Kona, HI 96740
Regular Office Hours 
Sunday-Friday, 0700-1500  
Hawaii-Aleutian Time 
 
 
  
 
 
 
 
Contact Information 
(808) 327-3300   CBP Kailua Kona Airport Office
(808) 327-4663   Emergency After Hours Contact
Honolulu Service Center
 PHKO_GAP@cbp.dhs.govHours of Service for Entrance 
and Clearance 
Inspection services for the entrance/
arrival of aircraft at Ellison Onizuka Kona 
International Airport at Keāhole are 
available during regular office hours.  
Processing outside regular office hours, 
CBP Kona can process most flights  
under the RSP program (see note 
below).
Commercial aircraft operators departing 
the U.S. must obtain an outbound 
clearance by contacting CBP directly. 
Permission to Land Procedures 
Pilots must secure permission to land by contacting CBP 
directly, during regular office hours, prior to departure 
from the foreign port or place and at least two hours in 
advance of the anticipated arrival time at PHKO.  
Permission to land is granted with a tolerance of (+/-) 30 
minutes. If your ETA deviates outside these parameters, 
previously granted permission(s) are invalid and you 
must contact CBP to re-secure permission to land.  
Inspection Process 
• Aircraft should park on the ramp at the dedicated CBP FIS.
• The aircraft control tower can direct you in if needed.
• The ramp is not attached to the FBO or main terminal.
• A CBP Officer will meet the aircraft on the ramp to begin the inspection.
• All crew and passengers will be processed inside the FIS.
• Be prepared to present passports, visas, pilot’s license, medical certificate, aircraft registration, and
user fee decal (if appropriate).
• Regulated waste/garbage will be collected by CBP from the aircraft crew.
• Passengers can depart directly from FIS at the conclusion of their inspection.
Special Procedures/Miscellaneous 
• RSP requests for flights arriving after regular business hours must be submitted four (4) business days 
prior to the estimated time of arrival (ETA). Approval of after-hours requests are at the discretion of the 
Port Director and are subject to staffing availability. RSP requests must be submitted concurrently with 
the flight's APIS manifest.
• Atlantic Aviation:  KOAFrontDesk@atlanticaviation.com, (808) 334-0699
• Big Island Jet Center:  team@bigislandjet.com, (808) 867-2452
• Signature: koafbo@signatureaviation.com, (808) 329-4682
NOTE: For further detailed information regarding national GA processing standards and procedures, 
please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov 
December 19, 2025 Publication Number PHKO-1225 
Ellison Onizuka Kona International Airport at Keāhole

Version History

March 25, 2026View PDF
Ellison Onizuka Kona International Airport at Keahole (PHKO) - Kailua-Kona, Hawaii | General Aviation (GA) United States Customs