KMEM · Memphis, Tennessee

Memphis International Airport

KMEM

March 25, 2026 · KMEM-0125

Operational Summary

U.S. Customs Service
Yes
User Fee
Unknown
Office Hours
  • Mon-Fri08:00-17:00

Central Time

Service Hours
  • Daily24 Hours24/7

Central Time

Parking
FBO
Permission to Land
Required

Parking and Inspection

Where to Park

FBO

No structured parking facility has been extracted yet.

Aircraft should park at FIS / FBO. Memphis FBO list:

Inspection Process

  • Aircraft should park at FIS / FBO.
  • Be prepared to present passports, visas, pilot’s license, medical certificate, aircraft registration, and user fee decal (if appropriate).
  • A CBP Officer will meet the aircraft to begin the inspection.

Procedures

Permission to Land

Commercial aircraft operators departing the U.S. must obtain an outbound clearance by contacting CBP directly. Pilots must secure permission to land by contacting CBP prior to departure from the foreign port or place and at least one business day in advance of the anticipated arrival time at Memphis International Airport. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside those parameters, Previously granted permission(s) are invalid and you must contact CBP to re-secure permission to land. 2491 Winchester Road, Memphis, TN 38116

Appointment

Unknown
  • Permission to land requests on weekends and holidays must be received by 1400 on Friday with no exceptions.
  • Notification of any changes to ETA or flight cancellations outside of regular office hours of M-F, 0800-1700 must be accomplished by contacting Sector Communications and speaking directly to a duty supervisor at KMEM. No one is available at KMEM to receive email messages or fax transmissions after hours. Failure to follow these procedures may result in denial of permission to land for future flights.
  • Transportation to the Memphis CBP Port office maybe be required for travelers who require biometric processing.
  • Memphis FBO list: o Signature Flight Support Memphis (901)-345-4700 o Wilson Air Center Memphis (901)-345-2992 o Global AMS (901) 349-9636 option 4 NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov March 16, 2026 Publication Number KMEM-0326

Departure

  • Inspection services for the entrance/ arrival of aircraft at Memphis International Airport are generally available Monday-Friday, 24 hours per day in accordance with the port’s
  • Permission to land requests on weekends and holidays must be received by 1400 on Friday with no exceptions.
  • Notification of any changes to ETA or flight cancellations outside of regular office hours of M-F, 0800-1700 must be accomplished by contacting Sector Communications and speaking directly to a duty supervisor at KMEM. No one is available at KMEM to receive email messages or fax transmissions after hours. Failure to follow these procedures may result in denial of permission to land for future flights.
  • Transportation to the Memphis CBP Port office maybe be required for travelers who require biometric processing.
  • Memphis FBO list: o Signature Flight Support Memphis (901)-345-4700 o Wilson Air Center Memphis (901)-345-2992 o Global AMS (901) 349-9636 option 4 NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov March 16, 2026 Publication Number KMEM-0326 Commercial aircraft operators departing the U.S. must obtain an outbound clearance by contacting CBP directly. Pilots must secure permission to land by contacting CBP prior to departure from the foreign port or place and at least one business day in advance of the anticipated arrival time at Memphis International Airport. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside those parameters, Previously granted permission(s) are invalid and you must contact CBP to re-secure permission to land. 2491 Winchester Road, Memphis, TN 38116

Operator Highlights

Contacts and Location

Customs Location Map

2491 Winchester RoadMemphis, TN 38116

Hours and Availability

Office Hours

  • Mon-Fri08:00-17:00

Central Time

Source Wording

Monday-Friday, 0800-1700 Central Time (CT)

Service Hours

  • Daily24 Hours24/7

Central Time

Source Wording

Inspection services for the entrance/ arrival of aircraft at Memphis International Airport are generally available Monday-Friday, 24 hours per day in accordance with the port’s

Availability

Permission to land requests on weekends and holidays must be received by 1400 on Friday with no

Remarks

  • Permission to land requests on weekends and holidays must be received by 1400 on Friday with no exceptions.
  • Notification of any changes to ETA or flight cancellations outside of regular office hours of M-F, 0800-1700 must be accomplished by contacting Sector Communications and speaking directly to a duty supervisor at KMEM. No one is available at KMEM to receive email messages or fax transmissions after hours. Failure to follow these procedures may result in denial of permission to land for future flights.
  • Transportation to the Memphis CBP Port office maybe be required for travelers who require biometric processing.
  • Memphis FBO list: o Signature Flight Support Memphis (901)-345-4700 o Wilson Air Center Memphis (901)-345-2992 o Global AMS (901) 349-9636 option 4 NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov March 16, 2026 Publication Number KMEM-0326

Detected Topics

  • After Hours
  • Holiday Restrictions
  • FBO Coordination

Nearby Customs Airports Within 250 NM

Original Content
Memphis International Airport
General Aviation Airport Fact Sheet 
Memphis International Airport (KMEM) 
Regular Office Hours 
Monday-Friday, 0800-1700 
Central Time (CT)  
 
 
  
 
 
 
 
Contact Information 
(901) 480-4000   CBP Memphis Port Office
(800) 973-2867   SECTOR Communications toll free 
(407) 975-1740   SECTOR Communications commercial
KMEM_GAP@cbp.dhs.gov
Hours of Service for Entrance 
and Clearance 
Inspection services for the entrance/
arrival of aircraft at Memphis 
International Airport are generally 
available Monday-Friday, 24 hours per 
day in accordance with the port’s 
permission to land procedures.  
Commercial aircraft operators 
departing the U.S. must obtain an 
outbound clearance by contacting 
CBP directly. 
Permission to Land Procedures 
Pilots must secure permission to land by contacting CBP 
prior to departure from the foreign port or place and at 
least one business day in advance of the anticipated 
arrival time at Memphis International Airport. 
Permission to land is granted with a tolerance of 
(+/-) 30 minutes.  If your ETA deviates outside 
those parameters, Previously granted permission(s) 
are invalid and you must contact CBP to re-secure 
permission to land. 
    2491 Winchester Road, Memphis, TN 38116
Inspection Process 
• Aircraft should park at FIS / FBO.
• Be prepared to present passports, visas, pilot’s license, medical certificate, aircraft registration,
and user fee decal (if appropriate).
• A CBP Officer will meet the aircraft to begin the inspection.
Special Procedures/Miscellaneous 
• Permission to land requests on weekends and holidays must be received by 1400 on Friday with no
exceptions.
• Notification of any changes to ETA or flight cancellations outside of regular office hours of M-F,
0800-1700 must be accomplished by contacting Sector Communications and speaking directly to a
duty supervisor at KMEM.  No one is available at KMEM to receive email messages or fax
transmissions after hours.  Failure to follow these procedures may result in denial of permission to land
for future flights.
• Transportation to the Memphis CBP Port office maybe be required for travelers who require biometric
processing.
• Memphis FBO list:
o Signature Flight Support Memphis (901)-345-4700
o Wilson Air Center Memphis (901)-345-2992
o Global AMS (901) 349-9636 option 4
NOTE: For further detailed information regarding national GA processing standards and procedures, 
please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov 
March 16, 2026 Publication Number KMEM-0326

Version History

March 25, 2026View PDF