Charlotte-Douglas International Airport

Aircraft should park at the FBO or private hangar. There is no CBP office at the FBO. Regulated waste/garbage will be collected by the FBO under a compliance agreement. For FBO information contact (704) 359-0440.

• Aircraft should park at the FBO or private hangar.
• A CBP Officer will meet the aircraft to begin the inspection.
• There is no CBP office at the FBO.
• All crew and passengers will be processed planeside.
• Foreign national passengers may require transportation to the Charlotte-Douglas International Airport FIS for processing.
• Be prepared to present passports, visas, pilot’s license, medical certificate, aircraft registration, and user fee decal (if appropriate).
• Regulated waste/garbage will be collected by the FBO under a compliance agreement.

Pilots must secure permission to land by contacting CBP prior to departure from foreign and at least 24 hours in advance of the anticipated arrival time at Charlotte- Douglas International Airport. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside these parameters, previously granted permission(s) are invalid and you must contact the CBP port to re-secure permission to land.

• Contact our office for all medical EVAC and emergency diversion flights for arrivals outside normal hours of service.
• Advise CBP if transporting live animals, weapons, hunting trophies, or commercial imports.
• For FBO information contact (704) 359-0440. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov December 14, 2025 Publication Number KCLT-1225

• Inspection services for the entrance/ arrival of aircraft at Charlotte-Douglas International Airport are generally available seven days per week (M-F, 0900-2000; Saturday/Sunday/Federal Holidays, 1300-2000) in accordance with the port’s permission to land procedures. Commercial aircraft operators departing the U.S. must obtain an outbound clearance by contacting CBP directly.
• Contact our office for all medical EVAC and emergency diversion flights for arrivals outside normal hours of service.
• Advise CBP if transporting live animals, weapons, hunting trophies, or commercial imports.
• For FBO information contact (704) 359-0440. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov December 14, 2025 Publication Number KCLT-1225 Pilots must secure permission to land by contacting CBP prior to departure from foreign and at least 24 hours in advance of the anticipated arrival time at Charlotte- Douglas International Airport. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside these parameters, previously granted permission(s) are invalid and you must contact the CBP port to re-secure permission to land.