KJAX · Jacksonville, Florida
Jacksonville International Airport
KJAXMarch 25, 2026 · KJAX-1225
Operational Summary
- U.S. Customs Service
- Yes
- User Fee
- Unknown
- Office Hours
- Daily07:00-24:00
Eastern Time
- Service Hours
- Daily07:00-24:00
Eastern Time
- Parking
- Federal Inspection Station (FIS)
- Permission to Land
- Required
- After Hours
- By Request
Parking and Inspection
Where to Park
Federal Inspection Station (FIS) ramp
Attached to main terminal.
Park on FIS ramp; CBP meets on ramp; processing inside FIS; FBO moves baggage to FIS.
Inspection Process
- Aircraft will park on ramp at FIS.
- FIS is attached to main terminal.
- CBP Officer will meet the aircraft on the ramp.
- All crew, passengers, and baggage will be processed inside the FIS.
- All baggage must be transported to the FIS by the FBO staff.
- Regulated waste/garbage will be handled by the FBO.
- Passengers can depart directly from the FIS or board the aircraft for transport to the FBO at the conclusion of their inspection.
Procedures
Permission to Land
Secure PPR#, then request CBP landing rights ≥1 hour before ETA (+/-30 min).
Appointment
Unknown- Operators must contact Jacksonville Airport Operation Command Center (AOCC) at 904-741-2020 to obtain PPR# prior to requesting CBP Landing Rights approval through JaxLandingRights@cbp.dhs.gov.
- For after hour arrivals operators must request Reimbursable Services Program (RSP) from Jacksonville International Airport. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov December 5, 2025 Publication Number KJAX-1225
Departure
Passengers depart from FIS or return to FBO; commercial operators require CBP outbound clearance.
Operator Highlights
- Landing rights required with +/-30 min tolerance.
- PPR# from AOCC required prior to landing rights request.
- After-hours service via RSP.
- Processing at FIS; CBP meets aircraft on ramp.
- FBO handles baggage transfer and regulated waste.
Contacts and Location
Customs Location Map
2400 Yankee Clipper DriveJacksonville, FL 32218Related Resources for KJAX
Hours and Availability
Office Hours
- Daily07:00-24:00
Eastern Time
Source Wording
7 days per week, 07:00-24:00 ET
Service Hours
- Daily07:00-24:00
Eastern Time
Source Wording
7 days per week, 07:00-24:00 ET
Availability
By Request
For after-hour arrivals request RSP from Jacksonville International Airport.
- Landing rights required ≥1 hour before ETA (+/-30 min).
- PPR# from AOCC required before requesting landing rights.
Remarks
- Operators must contact Jacksonville Airport Operation Command Center (AOCC) at 904-741-2020 to obtain PPR# prior to requesting CBP Landing Rights approval through JaxLandingRights@cbp.dhs.gov.
- For after hour arrivals operators must request Reimbursable Services Program (RSP) from Jacksonville International Airport. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov December 5, 2025 Publication Number KJAX-1225
Detected Topics
- FBO Coordination
- Usda Waste
- Reimbursable Services
- Landing Rights
- Outbound Clearance
- Passenger Processing
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CBP inspection area
Original Content
Jacksonville International Airport General Aviation Airport Fact Sheet Jacksonville International Airport (KJAX) 2400 Yankee Clipper Drive, Jacksonville, FL 32218 Regular Office Hours 7 days per week, 0700-2400 Eastern Time (ET) Contact Information (904) 714-3100 Option 1# Jacksonville Port Office (904) 838-3638 Backup Scheduling Number KJAX_GAP@cbp.dhs.gov Hours of Service for Entrance and Clearance Inspection services for the entrance/ arrival of aircraft at Jacksonville International Airport are available 7 days per week, 0700-2400 in accordance with the port's permission to land procedures. Commercial aircraft operators departing the U.S. must obtain an outbound clearance by contacting CBP directly. Permission to Land Procedures Pilots must secure permission to land by contacting CBP per the special procedures section below, prior to departure from the foreign airport, and at least one hour in advance of the anticipated arrival time at KJAX. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside these parameters, previously granted permission(s) are invalid and you must contact the CBP port to re-secure permission to land. Inspection Process • Aircraft will park on ramp at FIS. • FIS is attached to main terminal. • CBP Officer will meet the aircraft on the ramp. • All crew, passengers, and baggage will be processed inside the FIS. • All baggage must be transported to the FIS by the FBO staff. • Regulated waste/garbage will be handled by the FBO. • Passengers can depart directly from the FIS or board the aircraft for transport to the FBO at the conclusion of their inspection. Special Procedures/Miscellaneous • Operators must contact Jacksonville Airport Operation Command Center (AOCC) at 904-741-2020 to obtain PPR# prior to requesting CBP Landing Rights approval through JaxLandingRights@cbp.dhs.gov. • For after hour arrivals operators must request Reimbursable Services Program (RSP) from Jacksonville International Airport. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov December 5, 2025 Publication Number KJAX-1225