Norfolk International Airport

FBO and will process flights of up to twenty-five (25) travelers (crew and passengers combined). Unless oversized, aircraft will park on the ramp adjacent to the GAF. CBP personnel will meet the aircraft on the ramp to begin the inspection. Regulated garbage/waste will be collected by the FBO under the supervision of CBP at the completion of the inspection. For FBO information contact Signature Flight Support at (757) 857-3463.

• The CBP General Aviation Facility (GAF) (6101 Burton Station Road, Norfolk, VA 23502) is adjacent to the FBO and will process flights of up to twenty-five (25) travelers (crew and passengers combined).
• Charter/commercial flights exceeding this number of travelers will be directed to the CBP FIS at the airport passenger terminal.
• Arrangements for processing of a flight in the FIS must be made in conjunction with the Airport Authority’s Operations Department (ORFOPS@norfolkairport.com or (757) 536-2793).
• Unless oversized, aircraft will park on the ramp adjacent to the GAF.
• CBP personnel will meet the aircraft on the ramp to begin the inspection.
• All crew and passengers must wait in the area of the aircraft until CBP arrives. Once the aircraft is inspected, all travelers will be processed in the GAF.
• Be prepared to present travel documents (e.g., passport, visas), pilot’s license, medical certificate, aircraft registration, and user fee decal (if appropriate).
• Regulated garbage/waste will be collected by the FBO under the supervision of CBP at the completion of the inspection.
• Travelers may depart directly from the GAF at the conclusion of the inspection.

Pilots must secure permission to land by contacting CBP prior to departure from the foreign port or place and at least two hours in advance of the anticipated arrival time at KORF. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside these parameters, previously granted permission(s) are invalid and you must contact CBP to re-secure permission to land.

• Requests for permission to land must be made within the Port's operational hours (M-F, 0800-1600) by submitting APIS transmission confirmation and request in email to NORFOLKOPS@cbp.dhs.gov and KORF_GAP@cbp.dhs.gov.
• Email submission alone will not constitute permission to land. Operators must secure approval/permission to land by speaking to, or receiving email approval from, a CBP Officer. In the absence of positive approval, the request should be considered denied (even in the absence of a response).
• For weekends/holidays, requests should be submitted no later than 1600 hours on the last business day preceding the requested arrival date.
• Responses to requests made outside these established hours will be delayed, likely resulting in the request not being approved in time for the flight to operate as requested.
• For FBO information contact Signature Flight Support at (757) 857-3463. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov June 11, 2026 Publication Number KORF-0626 Norfolk International Airport

• Inspection services for the entrance/ arrival of aircraft at Norfolk International Airport are generally available 7 days per week, 0800-2000 in accordance with the port's permission to land procedures. Commercial aircraft operators departing the U.S. must obtain an outbound clearance by contacting CBP directly.
• Requests for permission to land must be made within the Port's operational hours (M-F, 0800-1600) by submitting APIS transmission confirmation and request in email to NORFOLKOPS@cbp.dhs.gov and KORF_GAP@cbp.dhs.gov.
• Email submission alone will not constitute permission to land. Operators must secure approval/permission to land by speaking to, or receiving email approval from, a CBP Officer. In the absence of positive approval, the request should be considered denied (even in the absence of a response).
• For weekends/holidays, requests should be submitted no later than 1600 hours on the last business day preceding the requested arrival date.
• Responses to requests made outside these established hours will be delayed, likely resulting in the request not being approved in time for the flight to operate as requested.
• For FBO information contact Signature Flight Support at (757) 857-3463. NOTE: For further detailed information regarding national GA processing standards and procedures, please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov June 11, 2026 Publication Number KORF-0626 Norfolk International Airport Pilots must secure permission to land by contacting CBP prior to departure from the foreign port or place and at least two hours in advance of the anticipated arrival time at KORF. Permission to land is granted with a tolerance of (+/-) 30 minutes. If your ETA deviates outside these parameters, previously granted permission(s) are invalid and you must contact CBP to re-secure permission to land.