Norfolk International Airport

General Aviation Airport Fact Sheet 
Norfolk International Airport (KORF) 
2200 Norview Avenue, Norfolk, VA 23518
Regular Office Hours 
Monday-Friday, 0800-1600 
Eastern Time (ET) 
 
 
  
 
 
 
 
Contact Information 
(757) 533-4218   CBP Norfolk-Newport News Port of Entry
(757) 857-0406   CBP GAF Norfolk International Airport
(800) 973-2867   SECTOR Communications Toll Free
NORFOLKOPS@cbp.dhs.gov
NORPAX@cbp.dhs.gov
Hours of Service for Entrance 
and Clearance 
Inspection services for the entrance/
arrival of aircraft at Norfolk 
International Airport are generally 
available 7 days per week, 
0600-2200 in accordance with the 
port's permission to land procedures.  
Commercial aircraft operators 
departing the U.S. must obtain an 
outbound clearance by contacting 
CBP directly. 
Permission to Land Procedures 
Pilots must secure permission to land by contacting CBP 
prior to departure from the foreign port or place and at 
least two hours in advance of the anticipated arrival time 
at KORF.
Permission to land is granted with a tolerance of (+/-) 30 
minutes. If your ETA deviates outside these parameters, 
previously granted permission(s) are invalid and you must 
contact CBP to re-secure permission to land.  
Inspection Process 
• The CBP General Aviation Facility (GAF) (6101 Burton Station Road, Norfolk, VA 23502) is adjacent to the
FBO and will process flights of up to twenty-five (25) travelers (crew and passengers combined).
• Charter/commercial flights exceeding this number of travelers will be directed to the CBP FIS at the airport passenger terminal.
• Arrangements for processing of a flight in the FIS must be made in conjunction with the Airport Authority’s Operations Department
(ORFOPS@norfolkairport.com or (757) 536-2793).
• Unless oversized, aircraft will park on the ramp adjacent to the GAF.
• CBP personnel will meet the aircraft on the ramp to begin the inspection.
• All crew and passengers must wait in the area of the aircraft until CBP arrives. Once the aircraft is inspected, all travelers will be
processed in the GAF.
• Be prepared to present travel documents (e.g., passport, visas), pilot’s license, medical certificate, aircraft registration, and user fee decal
(if appropriate).
• Regulated garbage/waste will be collected by the FBO under the supervision of CBP at the completion of the inspection.
• Travelers may depart directly from the GAF at the conclusion of the inspection.
Special Procedures/Miscellaneous 
• Requests for permission to land must be made within the Port's operational hours (M-F, 0800-1600) by submitting APIS
transmission confirmation and request in email to NORFOLKOPS@cbp.dhs.gov and NORPAX@cbp.dhs.gov.
• Email submission alone will not constitute permission to land. Operators must secure approval/permission to land by speaking to,
or receiving email approval from, a CBP Officer. In the absence of positive approval, the request should be considered denied
(even in the absence of a response).
• For weekends/holidays, requests should be submitted no later than 1600 hours on the last business day preceding the requested
arrival date.
• Responses to requests made outside these established hours will be delayed, likely resulting in the request not being approved in
time for the flight to operate as requested.
• For FBO information contact Signature Flight Support at (757) 857-3463.
NOTE: For further detailed information regarding national GA processing standards and procedures, 
please refer to the CBP Private Aircraft Arrival Information Document or contact GAsupport@cbp.dhs.gov 
April 4, 2025 Publication Number KORF-0425 
Norfolk International Airport